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About Us

Ashland ENT, Allergy & Hearing Aid Center and staff are committed to providing quality, cost-effective healthcare to our patients and to maintain open channels of communication with the referring physician.


Dr. Andrew Stein

Dr. Andrew Stein is an otolaryngologist who specializes in the medical and surgical management of disorders of the head and neck and especially those related to the ear, nose and throat conditions. While otolaryngology is a surgical subspecialty, Dr. Stein is the most capable specialist to evaluate and manage the following:

  • Surgical Thyroid Disorders
  • Allergies
  • Chronic and recurrent sinus disorders
  • Head, Neck and Skin benign and malignant tumors and lesions
  • Hearing disorders, including infections, hearing loss and balance disorder
Dr. Stein's audiologists on staff:
Pamela J. Oliver, Au.D., CCC-A, FAAA
Pamela J. Oliver, Au.D., CCC-A, FAAA graduated with her Doctorate in Audiology from the Northeast Ohio Audiology Consortium (NOAC). She has a Bachelor of Arts in Speech-Language Pathology & Audiology from The University of Akron. Pam has experience in both Ear, Nose and Throat and hospital settings. She is licensed to practice Audiology by the Ohio Board of Speech Language Pathology and Audiology. She maintains her current certification in Audiology with the American Speech-Language-Hearing Association (ASHA) and is a fellow of the American Academy of Audiology (AAA). Pam is committed to providing our patients with the very best in hearing health care.
Pamela J. Oliver, Au.D., CCC-A, FAAA
Tiffany Wagar, Au.D., CCC-A, FAAA is a graduate of the Northeast Ohio Au.D. Consortium (NOAC) with a Doctorate of Audiology degree and a graduate from the University of Akron with a Bachelor of Arts degree in Speech-Language Pathology and Audiology.  She has experience in hospital settings and Hearing & Speech centers.  Tiffany is licensed to practice Audiology from the Ohio Board of Speech-Language Pathology and Audiology and holds a license through the Ohio Department of Education.  She maintains her certification through the American Speech-Language-Hearing Association (ASHA), is a fellow of the American Academy of Audiology (FAAA) and a member of the Ohio Academy of Audiology (OAA).  Tiffany is committed to providing our patients with the very best in hearing health care.

Dr. Stein has audiologists on staff that offer audiological testing and assessment services to our patients.  Our audiologists are professionally trained at the doctoral level to provide diagnostic testing and rehabilitation for people with hearing impairment.  The improvement of hearing aid technology in the past few years has made it possible to help more people with hearing impairment to better enjoy and participate in life.  The audiological services provided by our audiologists include:

  • Hearing Aid Dispensing and Services. We dispense and repair many different types, styles, and brands of hearing instruments including programmable and digital hearing aids. In addition, we also provide consultations and counseling to those individuals who are interested in learning more about hearing aids.
  • Assistive Listening Devices. We dispense various devices and sound enhancing accessories that are designed for the special needs of the hearing impaired. Telephones, Television and alerting devices are available to assist hearing impaired individuals in difficult listening situations.
  • Audiological Evaluations. This examination provides physicians and the patient with a measure of the patient’s hearing sensitivity. This information can be essential in the diagnosis and treatment of problems of the ear.
  • Oto-acoustic emissions (OAE). The OAE testing is an objective hearing screening tool for infants and children, or persons with impaired mental or physical capabilities. As well, the OAE is useful in determining functional or non-organic hearing loss and can differentiate between cochlear and retrochochlear pathology.
  • Immittances Testing. These measures provide physicians and health professionals information regarding the function of the middle ear system.
  • Ear Protection. We have available for our patients to purchase preformed protective earplugs, DOC’S PROPLUG®
About our staff….

Ashland ENT, Allergy & Hearing Aid Center has employees who are well trained in serving your healthcare needs.

Michael T. Neel, RN, FNP- C
Michael T. Neel, RN, FNP- C has over 20 years experience in Otolaryngology. He is a certified nurse practitioner and assists Dr. Stein with clinical care and surgical procedures. He is available by appointment for ear cleansing, and for follow-up of healthcare concerns. Michael is also available to answer patient questions, and concerns.
Nancy Houston , LPN has been a part of the Ashland ENT, Allergy & Hearing Aid Center team since 1996. She assists Dr. Stein with patient allergy care from testing to treatment. When you need your allergy prescriptions refilled or have questions regarding your allergy treatment, please ask for Nancy. When calling for a refill please provide the name of your pharmacy, phone number and when you were last seen. Nancy is also available for patient questions and concerns during your follow-up care. Recently joining Nancy in the allergy department is Jean Neel, RN to assist with patient allergy treatment.
Anna Pratt
Karen Boyd, COPM, CMM Karen Boyd, COPM, CMM is a certified Otolaryngology Practice Manager and a member of the Association of Otolaryngology Administrators.  She is the 2008-09 President.  She has been a part of the team since opening July 1996. She has more than 20 years experience in Otolaryngology administration. As part of the day to day operations Karen is available to respond to patient satisfaction issues.
Cindy Alleman has 15 plus years experience in insurance and patient billing/collections. Cindy is available 5 days a week to answer patient account questions and concerns. Cindy is also available to discuss pre-surgery and testing payment arrangements. Cindy Alleman
Anna Pratt

Our front office staff include Amy Reynolds, and Karissa Pryor.

Amy and Karissa are available daily to assist with patient questions and concerns regarding hearing aids, scheduling appointments, practices services and guidance to the appropriate person for your complete satisfaction.

Anna Pratt